Privacy Policy

Information Collection and Use

The Portland Japanese Garden is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Information from our users is collected at several different points on our web site.


We request information from the user on our order, membership, donation, and tour forms. Users voluntarily provide contact information (like name and shipping address) and financial information (like credit card number and expiration date). This information is used to fulfill the customer’s orders or requests. We will send emails to confirm the orders, and may need to use other contact information to ask questions specific to an order.

Log Files

We use IP addresses to analyze visitor trends on our site and to gather demographic information. IP addresses are not linked to personally identifiable information.


We work with shipping companies and a credit card processing company to fulfill orders for goods and services. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes.

Mandatory/Optional Information

All the information requested is mandatory (unless otherwise stated “optional” for that field) to fulfill the order or service requested. It is the minimum amount of information needed to fulfill the request. Any optional information is used to improve the quality of our service. Users who no longer wish to receive our newsletter or promotional materials may opt out by writing to us at, (503) 796-9180, or PO Box 3847, Portland, OR 97208-3847.